Crucial client requests are locked in emails. Vital customer origination data is hidden in inboxes. Missing attachments are eventually found – usually too late. Only to be manually reviewed, recorded and responded to.
That's why there's AI-powered MitiGateway.
Unlock actionable insight. Deliver superior service. Expand your end-to-end client processes digitalisation. All with a structured workflow for secure, effortless and compliant data sharing.
Book a demo and see for yourself.
It's hard to believe. But front office teams of leading banks are still handling client trade financing requests with outmoded email and spreadsheets. Resulting in low levels of auditability and even lower insight into crucial customer service data.
MitiGateway changes everything. It's the Al-powered tool that transforms unstructured request data from any client, in any format, into digitised origination records. Unlocking the actionable insights that drive superior customer service.
Get the complete data you need for more internal evaluation with standardised request forms. Fully digitised records and structured workflow make for secure, efficient and compliant data sharing.
And with centralised access to client request data, you can respond to clients in record time and win more business. Whilst enforcing the highest compliance standards you need in your front office processes.
MitiSquare supports a full, automated Request for Proposal workflow across all TF instruments. This enables connectivity with any bank, no matter whether they are registered with Mitigram or not.
Mitigram Open Market lets you find new counterparties that match your search criteria, while Interactive Analytics gives you an enhanced, in-depth view of your trade finance activities to better assess the risks.
Through MitiManager, Mitigram supports the management and monitoring of all outstanding positions, bank, and country risk throughout the life of the transactions. Bank instructions can be sent and advices received securely via the Mitigram hosted SWIFT for Corporates connectivity, as well as via email integrations for non-MT798 ready financial institutions and other channels via APIs.
It's great that you are receiving network invitations from your counterparties. To join them on MitiSquare and support them in their digitalisation journey while also benefitting from a seamless global digital trade finance network yourself, contact firstname.lastname@example.org.
Yes. Both MitiSquare and MitiManager are designed to support Exporters and Importers in communication with respective partner banks, as well as banks themselves in their bank-to-bank communications.
MitiSquare supports multiple request types varying from confirmation and discounting to issuance and financing for a large range of trade finance instruments, including:
Yes. The ability to tender and obtain pricing for transactions is just one part of the Mitigram offering. For our Corporate clients who don't tender their trade finance business, MitiSquare adds value through streamlining of data and consistency in communication with your banks on the availability and pricing. This is beneficial even if you only consider one partner bank for a given transaction. All levels of your business will also gain from the actionable insight MitiSquare provides.
MitiManager solution allows you to track all your trade finance transactions end-to-end and create smooth multi-format communication with any bank. This holistic view of all internal and external communication, transaction history and status give you more powerful, compliant and secure processes. MitiManager is the solution for staying on top of your trade assets and liabilities, in real-time.
To receive and send MT798 messages to your banks via Mitigram's SWIFT connectivity, a dedicated Trade Finance BIC code is required (from SWIFT).
A particular benefit of Mitigram's Corporate Solutions is that you don't need to adopt the Corporate SWIFT connectivity in order to use the system. With Mitigram's unique multi-channel concept, you can import any transaction file into MitiManager, regardless of the format. You can also create SWIFT formatted instructions to be sent to your banks via email.
Once your organisation has signed Mitigram’s Terms of Service, your dedicated client relationship manager will arrange your user access and introduction. As no installation or integration is required, you’ll be up and running within days.
No. There is no need to onboard your banks to get started with MitiSquare and MitiManager.
We recommend you inform your partner banks that you are adopting MitiSquare for your request and availability request workflow. But they do not need to be registered to receive the details of your request and respond.
Banks that are registered on MitiSquare will view the details of your request and respond when they log in. Partner banks that are not yet registered will receive your request details via email and can respond directly to MitiSquare using a secure link.
With MitiManager, your banks do not need to be onboarded before you can start tracking all your trade finance transactions. If you currently communicate with your bank through bank portals and/or email, you can continue to do so and simply drag and drop emails and files into MitiManager to create and update transactions. Then, for more seamless communication channels with your banks (for example those that support MT798) we can get your organisation set up to exchange messages through the agreed channel for the respective bank.
There is no limit. Mitigram is not only for communicating with counterparties, but also for internal collaboration and creating insight within and across teams and locations. Register as many colleagues as you need to.
Many of our clients have decentralised trade finance organisations. Our recommendation is to implement our modules in steps. A typical approach would be to start adopting MitiSquare and MitiManager at the head office, and then roll out to other parts of the organisation, for example by division or by region.
The Mitigram solutions are web-based SaaS solutions, meaning no efforts are required from your IT department. We have documented compliance with GDPR and ISO27001 and can provide a package of relevant documents for you to share internally. Please also check out our Security and Infrastructure FAQ.
Simply send an email with your contact details to email@example.com We will find the right person within your organisation to approve your request.
Your Corporates have chosen MitiSquare as their preferred communication channel with their banks. MitiSquare provides your clients with a fast, efficient, secure channel that has the additional benefits of supporting audit trail, internal collaboration and best-in-class business analytics.
Mitigram delivers centralisation of all your requests and responses. Collaboration is enabled between team members, so they will be able to respond to requests in your absence. No more worrying about missed opportunities.
The Mitigram App gives you the same access as if you were in the office, with notifications designed to keep you up to date at all times.
Yes. Similar to the corporate-to-bank communication channel, MitiSquare and MitiGateway support bank-to-bank communication. For example, you could ask one (or several) of your banks to confirm your LCs and guarantees. Both your corporate and bank communications can be centralised in MitiSquare.
Yes. There are numerous ways that Mitigram's solutions improve efficiency and drive superior customer service. Our standardised request for quotation forms and data-interpretation immediately provides you with the data you need. Combined with the help of the internal collaboration tool, you can evaluate and respond to your clients quicker. The holistic view across all request data received from your clients, centralised in Mitigram, removes the need to search for fragmented information to provide informed responses.
Yes. With MitiSquare's Open Market feature your reach can be extended to Mitigram's entire network. By configuring your risk appetite criteria, you can be matched up accordingly with corporates and banks that submit RfQs corresponding to your appetite. Alternatively, you can use the Open Market feature yourself to find new banks with corresponding appetite.
Seamlessly. Mitigram is a web-based solution, allowing you secure access via a simple login and password on your desktop or mobile device. There is no need to integrate with other technologies for Mitigram to work.
Yes. The Mitigram network is growing across the world. If you want all of your clients to use Mitigram, you can. Our MitiGateway allows you to open up the channel to all of your corporate relationships, whether they are registered on Mitigram or not. There is no limit to your reach.
We now have over 200 counterparties registered on Mitigram. From MNCs and global commodity traders, to large corporates and mid-caps. Our FIs include global banks, niche banks with regional risk appetites, multilateral agencies and NBFIs.
Mitigram complements the personal communication that’s key to a good relationship. But unlike a phone call, Mitigram provides you with digital records, centralised data, automatic audit trails and insight.
Yes. Your data is always available to you. MitiSquare provides you with numerous relevant reports and analytics dashboards in an interactive format, too.
Opportunities, responsiveness, activities by clients, by country risk, by obligor risk, business won, lost, declined and missed requests from any client… all revealed in real time. Mitigram unveils the actionable insight you need for impactful and informed decision making.
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