Heidelberg Materials Trading Case Study – Mitigram – Connecting Trade, Powering Insights.

Heidelberg Materials Trading turns operational challenges into opportunities

Learn how Heidelberg Materials, a global building materials leader, enhanced transparency, improved collaboration, and optimized trade finance operations using Mitigram’s digital platform.

Increased Transparency – Standardized processes across multiple offices for better visibility and control.
Time Savings & Efficiency – Automated trade finance workflows, reducing manual workload and processing time.

Stronger Collaboration – Improved communication between teams and banking partners, minimizing misunderstandings.

A Global Leader in Cement & Building Materials

Heidelberg Materials Trading (HMT) is one of the largest trading companies serving the global cement industry. Headquartered in Germany, it has operations in 6 locations with customers in over 100+ countries.

With more than 1,000 shipments annually, the company supports its global customer base by organising the international purchasing and sales of cement, clinker, solid fuels, and other building materials with first-class logistic solutions and the highest quality standards.

“Digitising the RFQ process with Mitigram was one of our initial targets in trade operations. Since our implementation of MitiSquare three years ago, we have addressed operational challenges, enhanced efficiency, and brought transparency to a critical process."

Significant time savings and enhanced efficiency from streamlined communications

A digital RFQ invitation process was critical in addressing HMT’s operational challenges. Using MitiSquare, HMT was able to send automated notifications and reminders to all banks quickly and seamlessly in one click.

Another specific outcome was to improve the efficiency of follow-up replies from their counterparties. Using emails, employees had to manually send correspondences. With MitiSquare, employees had visibility over all replies on the platform, regardless of who raised the request.

The built-in chat functionality enabled HMT’s employees to discuss specific topics with specific counterparties under their respective RFQs. The chats, which were stored on the platform, were easy to revisit, ensuring nothing was missed…….

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