Support and FAQ
The Mitigram Marketplace is fully optimised for your mobile device and can be accessed through https://marketplace.mitigram.com with any modern mobile web browser.
For an even faster and better experience, you can also download and install our app to take advantage of native features such as receiving push notifications on important updates and quickly logging in using your fingerprint or face if your device supports it.
Frequently Asked Questions
What can I do in the app?
The Mitigram App gives you the ability to take action on existing and new trade finance deals while you’re on the move. Chat with counterparties, get an overview of their existing trade finance deals as well as request and quote on new deals. Gain deep insights into your trade activity through enhanced mobile analytics.
How do I enable touch or face login if my device supports it?
Open Settings from the side menu. Scroll to Device Settings, and you will then see an option to enable touch or face login if available.
How do I enable push notifications?
On iOS, you will be prompted to allow push notifications upon logging in for the first time. On Android, push notifications are turned on by default. To change your push notification settings, open Settings from the side menu. Scroll to Device Settings, and you will then see an option to either enable or disable push notifications.
Are you working for a corporation, a commodity trade or a financial institution and want to learn how Mitigram can add value to your organization?